Shipping, Returns & Refunds
Shipping & Returns
All Orders
Economy Shipping for any purchase below $50 is a flat rate of $5. Furvor offers valued customers with free Economy Shipping for any purchase above $50. In order to qualify, you must live in the continental US.*
We currently offer the following shipping options for the US (including PO Boxes):
- Economy Shipping: 5-8 Business Days
- Standard Shipping: 3-5 Business Days
- Expedited Shipping: 2 Business Days
Orders need to be placed before 10 a.m. PST to ship out the same day Monday thru Friday.
Orders placed after this time will ship next business day.
Orders placed over the weekend will ship out on Monday.
Expedited shipping is not available to Hawaii, Alaska and PO Boxes.
We do not ship on holidays.
Please note that we do not ship internationally at this time.
If you have any questions regarding shipping, contact us anytime at info@furvorpet.com, or call us at 800-960-7932.
*Free shipping rate is based on cart subtotal AFTER any discounts are applied.
Returns & Refunds
We created Furvor to be healthy and delicious. But we also know that each dog has unique needs. Our goal is to make sure every dog and human who uses Furvor has a great experience. If you and your pet are not completely satisfied with your purchase, please let us know and we’ll do our best to make things right!
If you purchased directly from furvorpet.com: Please email info@furvorpet.com with your order number or call us at 800-960-7932 to request a return.